All orders within the U.K are sent with Royal Mail and require a signature for proof of delivery upon arrival. There are two shipping choices available at the checkout, both First Class and Next Day Delivery. All orders are sent the same day when placed before 2 PM between/ on MON- FRI. I do not post orders on the weekend as this avoids the ants being stuck in the sorting office longer than necessary. Once your order has been posted, you will receive a shipping confirmation email.
Some species are more sensitive and will only be eligible to be sent with Royal Mail Next Day Delivery by 1 PM to ensure they reach you nice and healthy. Both delivery options may still be available at checkout but the price of them will be the same, meaning that they will be sent with the fastest option no matter the choice you select. You'll be notified if said species are sent with Next Day Delivery in the description of the product. Please make sure you're there to sign for your parcel, failing to do so will void the alive upon arrival guarantee as they will have to spend the night at the sorting office.
During winter, exotic species dispatch times can be delayed due to overnight cold temps. If this is the case then upon ordering, I will contact you via email to inform you of the delay and then we can discuss posting on a milder night. I will also give you the option of paying a further £4.50 for shipping in a small postal box with a heat pack to ensure they survive the cold temps but this is completely optional. This is all to ensure you receive a healthy Queen or colony!
EU orders are dispatched accordingly as there are a few different factors in place to book shipping and ensure the Ants reach you safely.
Next day shipping orders are dispatched the next day on days between MON- THU.
Standard first-class delivery orders are sent within accord of the day the order was placed... for example, If you place an order on Wednesday with a 3-5 Day delivery service, It will be dispatched the following Monday to avoid the ants being stuck in the sorting office over the weekend. This also depends on if your order contains live ants or not.
If you require some more clarity on when your order will be dispatched, do not hesitate to reach out and Contact Me.