Shipping Status: Green
Same Day Dispatch when ordering before 12 pm cut-off.
Due to cold UK temperatures, we recommend Special Next Day Delivery for live animals. Free heat packs will be included when possible. Note: heat packs cannot be used with large letter-sized boxes. Orders must include item larger than a large letter to qualify for a free heat pack, like a Protein Jelly.
Delivery
All items require a signature upon arrival. Both first class and next day delivery services are available. My main focus is to get you your new additions quickly and safely for both U.K and EU orders. To see the full Delivery terms, click the arrow below.
Posting
I post all U.K. orders the same day when made before 12 PM on MON-FRI. I only post orders between MON-FRI to avoid Ant Queens and Colonies being stuck at the sorting office over weekends. EU Deliveries may vary depending on the order, time placed and day placed. To see the full Delivery terms, click the arrow below.
Alive upon arrival
In the rare occurrence that your Queen doesn't arrive alive then I will send you a replacement queen free of charge the same day (or a refund if I'm out of stock). To see the full Alive Upon Arrival Guarantee terms, click the arrow below.
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CONTACT ME
I'm committed to exceeding your needs. Questions, comments, or special requests? I would love to hear from you, so please don’t hesitate. I'll respond as soon as I can!