Price includes around-the-clock support to ensure your colony thrives! I am here to help you every day of the week. Upon ordering, you will be offered to join an exclusive WhatsApp group with myself and other Leaf Cutter owners called the "Leafcutter family". This will allow you to refer to the group chat as well as reach out to me whenever you please. The group chat is used to ask questions, post pictures/ videos, share knowledge and gain knowledge!
Or find it via the Care Sheet section in the menu, under "Info".
About Acromyrmex octospinosus
Alive Upon Arrival Guaranteed
In the rare occurrence that the queen or fungus dies during delivery then a replacement colony will be provided free of charge to ensure you receive the healthy colony that was packaged and sent to you. I will require the colony to be sent back to me so I can evaluate what went wrong (ill cover the cost). Please note that this only applies to the Queen and fungus and not the workers or brood. This also only applies to the arrival of your colony (up to 24 hours after arrival). If they soon fail in your care then this is not my responsibility as it is down to you to ensure you have done your research and homework on how to provide and care for leafcutters. Failing to miss the delivery will also VOID the guarantee. I will be here to help but there's only so much I can do and suggest. The fungus can go from perfectly healthy to a critical state in 72 hours so do not hesitate to reach out to me if you think you require assistance.
Colonies must be sent the fastest way possible as the fungus is very sensitive and cannot survive long periods in the post and out of the desired conditions.
UK Orders will be sent just before postal closing times with Royal Mail Special Delivery Guaranteed before 1 PM the next day to ensure they spend minimal time in the post.
EU orders are sent with Express Next Day Delivery. Shipping will be booked upon receiving your order and will be collected the following day and will reach you the day after collection. Orders will be dispatched using the time frame above. If for some reason the delivery service cannot guarantee next-day delivery then I will refund your order.
A heat pack will be provided in your package when it is necessary to avoid them dropping to dangerous temps. If you require your colony to be sent on a specific day to make sure you're around to receive the parcel then please let me know by adding a note upon checkout or contacting me.
If you still have some questions after reading the In-Depth Care Sheet then please do not hesitate to reach out to me! I am here to help and assist you before purchasing and after purchasing to ensure your colony remains healthy. This includes access to a private community with all members being leaf cutter owners, both experienced or new keepers alike. Use it to gain knowledge, share knowledge, share photos and videos or simply just lurk.
Acromyrmex octospinosus (Leaf Cutter)
Free next-day UK delivery using royal mail special delivery guaranteed next day by 1PM. All items are sent the same day when the order has been placed before 2 PM.
Buying with me gives you around the clock customer support which could be vital in keeping your colony and fungus alive and healthy. 7 days a week, 16 hours a day.